Clearing the cache | XM Community
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Clearing the cache

  • 12 June 2020
  • 2 replies
  • 543 views

Userlevel 5
Badge +13

Can we PLEASE, PLEASE, PLEASE, have the Qualtrics app clear the cache automatically for users when an update is pushed? I can't tell you how many times I get calls from users saying their survey screen is blank and then when I go to check the browser console for them it is throwing Qualtrics errors and I have to manually clear their browser cache to correct the issue. This is not cool, and developers should know how to force a client cache update automatically so users aren't left with blank screens or console errors due to a caching issue.

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Best answer by ana_velez 12 June 2020, 18:31

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2 replies

Userlevel 6
Badge +27

Hi!!

i think you should post this under product ideas. There people can vote for the ideas and they get prioritized

https://www.qualtrics.com/community/categories/product-ideas


Userlevel 5
Badge +13

I added this request to the product ideas section. - thanks

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