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Disabled account

  • May 25, 2018
  • 3 replies
  • 874 views
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Hello, everyone, I have a problem with my account - when I try to log in a message appears: "account is disabled". As far as I understood through the forums, I have to contact information within Account Settings, however, I have no access to my account because of this message, and I cannot see who I have to contact to. Please, help. Best regards, Plami

Best answer by Akdashboard

Are the brand admin or just a general user? You may need to contact your brand admin.
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    3 replies

    Akdashboard
    Level 4 ●●●●
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    • Akdashboard
    • Level 4 ●●●●
    • Answer
    • May 25, 2018
    Are the brand admin or just a general user? You may need to contact your brand admin.
    bstrahin
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    • Plamkata
    • Author
    • May 25, 2018
    Thank you, Guru. I received some assistance. Best regards, Plami
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    • TitanODD
    • September 7, 2022

    I have an "organization is disabled" message coming up after changing my password. How do I login?
    And how/why can I log on to XMcommunity but not into Qualtrics XM... please someone clarify.

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