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JoseS
Administrator
1 year ago
Solved

Disabled account

  • May 25, 2018 2:33 PM UTC
  • 3 replies
  • 972 views
Hello, everyone, I have a problem with my account - when I try to log in a message appears: "account is disabled". As far as I understood through the forums, I have to contact information within Account Settings, however, I have no access to my account because of this message, and I cannot see who I have to contact to. Please, help. Best regards, Plami

Best answer by Akdashboard

Are the brand admin or just a general user? You may need to contact your brand admin.
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      3 replies

      Akdashboard
      Level 4 ●●●●
      Forum|alt.badge.img+6
      • Akdashboard
      • Level 4 ●●●●
      • Answer
      • May 25, 2018 2:50 PM UTC
      Are the brand admin or just a general user? You may need to contact your brand admin.
        • Plamkata
        • Author
        • May 25, 2018 3:44 PM UTC
        Thank you, Guru. I received some assistance. Best regards, Plami
        Forum|alt.badge.img+1
        • TitanODD
        • Sep 7, 2022 1:02 PM UTC

        I have an "organization is disabled" message coming up after changing my password. How do I login?
        And how/why can I log on to XMcommunity but not into Qualtrics XM... please someone clarify.

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