How can I delete all closed loop tickets? | XM Community
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How can I delete all closed loop tickets?

  • July 12, 2019
  • 4 replies
  • 127 views

pcooper94
I have hundreds of dummy tickets in my closed loop system, generated from running test responses. I would like to delete all of them, without clicking on the trash can in each individual tickets. Any idea how I could do that?

Best answer by jdennis

Hi @pcooper94! As AlanWheat mentioned, this not currently an available feature, but it sounds like a great product idea! If you have not yet already, I’d recommend posting this in our Product Ideas category. Be sure to review the How to Write a Good Product Idea template and our Ideation Guidelines before you post your idea!

4 replies

Forum|alt.badge.img+2
  • 8 replies
  • July 16, 2019
I asked about that as well. I was told that no, the only way to do this is one at a time. It would be a great feature.

pcooper94
  • Author
  • 4 replies
  • July 16, 2019
Thanks Alan! I ended up just deleting them individually.

jdennis
Qualtrics Employee
Forum|alt.badge.img+3
  • Qualtrics Employee
  • 99 replies
  • Answer
  • July 20, 2019
Hi @pcooper94! As AlanWheat mentioned, this not currently an available feature, but it sounds like a great product idea! If you have not yet already, I’d recommend posting this in our Product Ideas category. Be sure to review the How to Write a Good Product Idea template and our Ideation Guidelines before you post your idea!

Karvida
Level 1 ●
Forum|alt.badge.img+4
  • Level 1 ●
  • 43 replies
  • August 7, 2019
we would like to get this feature added as well - the old tickets are still lurking in the background despite having deleted them all manually.