How do I figure out who my brand ambassador is? | XM Community
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How do I figure out who my brand ambassador is?

  • February 18, 2019
  • 4 replies
  • 247 views

How do I figure out who my brand ambassador is? I'm trying to design a survey that has a piece of media in it via iFrame and apparently to do that I need to adjust my settings to enable html stuff. Here's what shows up when I try to identify my brand ambassador: ! I've had a qualtrics account for many years, but it's still the free academic one. I don't know if that matters or not.

Best answer by LaurenK

Hi @TysonGersh! If you do not see brand admin contact information in your account, then your administrator may be Qualtrics Support. In these cases, reach out to our Support team for more information! This information can also be found in the Brand Administrator section on our Getting Help support page. 😀

4 replies

NiC
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • 255 replies
  • February 18, 2019
hi @TysonGersh I dont think there is any provision to find Brand Admin of your account via the Qualtrics Account unless you are brand Admin itself :p But I am sure that Qualtrics Support can help you on that.

Sowrabh1993
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • 112 replies
  • February 18, 2019
Hi @TysonGersh Brand admin name pops up right next to the graph. You could also go into the Qualtrics Id's and have a look on that page.

  • Author
  • 4 replies
  • February 19, 2019
Not sure if anyone is actually looking at the screenshot I provided, but in case you haven't I'll point out that there's simply a blank space next to where is says "brand administrator: ______" on the account page.

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • 900 replies
  • Answer
  • February 19, 2019
Hi @TysonGersh! If you do not see brand admin contact information in your account, then your administrator may be Qualtrics Support. In these cases, reach out to our Support team for more information! This information can also be found in the Brand Administrator section on our Getting Help support page. 😀