Personal Links vs links within a Mailer | XM Community
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Hi All,
I have a survey where the customer asked to have an invite sent with a link for each person. This was done.
Now they want the individual links for each person so that they can chase them down individually (they like to go this route vs auto follow-up with a Reminder).
I've generated the personal links -- but are they different from the links the individual received in their email invite? Or are they just a copy of what each individual received in their invite?
Trying to avoid having multiple responses from the same person.
Thanks!

Hi @KRG,
The personal links you generated will be different from those in the invite distribution and may result in duplicate responses, or at least make it hard to track the remaining non-respondents.
As a result, you should use the survey links from the invite distribution. You can find them by running the Download History. See this help article for a how-to: https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/email-distribution-management/#DownloadingTheDistributionHistory


Thank you so much!!


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