Question separators not appearing | Experience Community
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JoseS
Administrator
1 year ago
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Question separators not appearing

  • Oct 5, 2018 9:38 PM UTC
  • 5 replies
  • 194 views
I would like to add question separator lines. I follow the instructions here, check the "Question Separator" box, and nothing changes in my survey.

Best answer by Anonymous

Hello @nate99 , Also, if you are not using "Display Logic" with "In-page" option and still there is no visibility of separator then, paste the following code in the Add custom Css option .Skin .Separator { height: 1px; }
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    5 replies

    TomG
    Level 8 ●●●●●●●●
    Forum|alt.badge.img+27
    • TomG
    • Level 8 ●●●●●●●●
    • Oct 5, 2018 10:44 PM UTC
    Make sure you refresh a couple of times after making the change. Sometimes there is a bit of a lag before things update. If they still aren't visible, use your browser's inspect feature to check the style of the separators. If they are displayed (not display:none), then it may be that they are the same color as the background (e.g. white on white). You can add custom CSS to change the separator background color.
      MohammedAli_Rajapkar
      QPN Level 5 ●●●●●
      Forum|alt.badge.img+20
      Also, if you are using "Display Logic" with "In-page" option then the separator won't show up. https://www.qualtrics.com/support/survey-platform/survey-module/question-options/display-logic/#UsingInPageDisplayLogic This is the intended behavior.
      Regards, Mohammed Ali
        • Anonymous
        • Answer
        • Oct 8, 2018 6:03 AM UTC
        Hello @nate99 , Also, if you are not using "Display Logic" with "In-page" option and still there is no visibility of separator then, paste the following code in the Add custom Css option .Skin .Separator { height: 1px; }
          • Anonymous
          • Oct 8, 2018 6:21 AM UTC
          In case, you want separator in "Display logic" with "In-page" option then paste following code to the question where you are applying display logic in js(onReady) option jQuery( "<div class='Separator'></div>" ).insertBefore( ".hidden" );
          • nate99
          • Author
          • Oct 9, 2018 5:33 PM UTC
          Update: I contacted Qualtrics phone support, and we could not make question separators work. The agent thought it looked like a bug during transition to updated "Look and Feel" panel.
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