I am in the process of completing my thesis project using a Qualtrics survey. Under the Data and Analysis Tab, I only see 13 participants that have taken my survey. However, in parentheses, there is a number 23. I believe 23 participants have taken my survey. When I checked a couple of days ago, there were ten new responses. Now, I do not even see what happened to these 10 responses. What happened? Please help!!

@Randy if @VirginaM and @Shashi advice doesn't work. You may also want to reach out to Qualtrics Support directly. I was having trouble with the data and analysis tab saying it was indexing responses and causing it to look like I was missing data. I waited for hours/days for it to reindex, but it didn't happen on its own. After I contacted Support they were able to quickly resolve my issues by forcing a manual indexing of the data (something you cannot do on your own).

@Randy In my experience, when a number is shown in parentheses, this is because I've just closed the survey and I'm waiting on the "responses in progress" to be recorded....OR I've just deleted responses and I'm waiting for the data to be removed. Could either of these scenarios be the case? Have you tried downloading a CSV file to see how many records show in your raw data?

What happened to all of my responses for my survey?

What happened to all of my responses for my survey? | Experience Community

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