We set up a customer satisfaction survey and also turned on saving incomplete responses in the survey settings. In the Distribution view we see that some have started the survey but not completed it. I can't find these results anywhere. In the Data & Analysis section, Recorded Responses only show me complete ones and in Responses in progress we don't find any responses either. How do we get the incomplete results? Ideally also retrospectively.Many thanks in advance!

Survey started means they have clicked on the URL whereas the response only goes in ‘in progress’ status only if they have answered atleast one question. Also, please go through this post qtip section.

Incomplete responses cannot be viewed

Incomplete responses cannot be viewed | Experience Community

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