Hi I have used Qualtrics to create a questionnaire and have desseminated it and received responses. The recorded responses section indicates that I have '153 (135)' responses. When I hover over this response marker it says 'recently removed responses are being processed' (it has said this for days now). However, when I look at the 'Data and Analysis' section I have 5 pages of 82 responses. I have gone through some of my responses and delete some but I have not deleted any more than 10-15 so I am confused by why it says the response is so high yet displays just 82 responses. The problem I have is that although I have just 82 responses to analyse, when I go to the 'Reports' section it includes 153 resposnes in the reports? How do I stop it doing this so that future reports/analyses only include the 82 responses. I hope that makes sense.

Did you put a filter on your report to only show finished responses? It may be pulling in partial completes?

It happens sometime.Can you try refreshing your account? click on the head icon "which is beside the help" link and then select "Refresh account". See, if its help.

Response count | Experience Community

Sign up

Login to the Community

Scanning file for viruses.

This file cannot be downloaded