Facebook Messenger Bot script

Question

Hi, we wish to include a Facebook Messenger Bot script within a question in our survey but after inserting the script into the question's HTML view, we have mixed results - several times the FB messenger button has displayed correctly on the survey page, other times it doesn't appear at all, and often when re-opening the HTML view to check the script, it has vanished. The script we have is:

_(OUR APP ID and PAGE ID are numbers within the live version)_ Any ideas why this isn't working? Do we need to set it up in another way? Thanks so much in advance for any help! Best, Steve

TomG · Accepted Answer

Instead of putting it in the question's HTML, try putting it in the addOnReady function under JavaScript.

steve_emr · Answer

> @TomG said:> Instead of putting it in the question's HTML, try putting it in the addOnReady function under JavaScript.Hi Tom,Thanks for the reply! When we try this, we receive the error: "_Invalid JavaScript! You cannot save until you fix all errors: Unexpected string_".Thanks in advance for any further help you can provide.CheersSteve

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