We coded a question in Javascript for our survey. Previously we've used this question with no glitches (it's the same one copied from a previous project.) Now, it's not showing up in the results files for our new survey even though it's being displayed to participants. I called Qualtrics support, and they confirmed that it's nothing to do with the survey logic, and directed me here.
FWIW, I also checked the previous surveys that have used this question (ones where we've downloaded the results with no problem) and all of a sudden, they're not showing it, either. I'm wondering if Qualtrics or JS had an update where they're no longer compatible?
I'd really appreciate any advice on the matter. Thank you!
Question with custom javascript code not displaying in results?
Best answer by TomG
Your function never saves any data to Qualtrics. If it is attached to a descriptive text question, the only way to save any data to Qualtrics is with Qualtrics.SurveyEngine.setEmbeddedData(), and that isn't in your code.
Sign up
Already have an account? Login
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join.
No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login with Qualtrics
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join. No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login to the Community
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join.
No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login with Qualtrics
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join. No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
