Reset button | XM Community
Question

Reset button

  • 26 July 2023
  • 2 replies
  • 71 views

Userlevel 3
Badge +2

I am looking to create a custom code for our surveys where there will be a reset button that will take the respondent back to the beginning of the survey.

Is this possible?

Thank you for your help in advance!


2 replies

Userlevel 6
Badge +18

Hi @yaminaaloui,
 

It could be bit tricky, but below are the methods you can certainly try out:
 

  1. To reset the survey, ideal scenario is to refresh the link, which you can do on the click of Next Button which triggers the page refresh.
  2. However, catch here is, the default Qualtrics settings for duplicate response prevention will force the respondent to start the survey where they left. So you need to disable this setting for refresh to work. More details can be found here
  3. However, it is not an recommended approach since it could also affect the quality of the data you would be collecting.

 

Hope this helps!

Userlevel 3
Badge +2

Hi @SaurabhPujare_Ugam,

Thank you so much for your response.

I know about this setting however this is not something we want to use as some surveys we carry out are quite long and people do not want to lose their place.

Which is why I was wondering if there is a custom code that will reset the link for them once they click on it.

Thank you again.

Yamina

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