How can I graph a NPS question by ranks? | XM Community
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How can I graph a NPS question by ranks?

  • June 25, 2019
  • 1 reply
  • 9 views

Ricmarug
Level 5 ●●●●●
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Hi everyone, I need to graph a NPS questions separated by ranks. I mean, I have X quantity of stores and I have the NPS for each one, but I want to see the quantity of stores for each rank (<60, 61 - 74, >75) I don't know if maybe with a custom metric it could be done. Thanks!

Best answer by KendraR

Hi, @Ricmarug! Just wanted to let you know that this should be possible to achieve within the platform. Given that it will involve setting up complex filters, we recommend that you reach out to our Support Team so that they can walk you through how to apply the filters.

1 reply

KendraR
Qualtrics Employee
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  • Qualtrics Employee
  • Answer
  • July 22, 2019
Hi, @Ricmarug! Just wanted to let you know that this should be possible to achieve within the platform. Given that it will involve setting up complex filters, we recommend that you reach out to our Support Team so that they can walk you through how to apply the filters.