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How to get the SingleResponseReportLink in a CX Dashboard

  • Sep 4, 2023 2:55 PM UTC
  • 9 replies
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JohannesCE
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Hi Community! Is there a way to somehow get the SingleResponseReportLink for each response into a CX Dashboard without using the Directory Funnel?

I need the Dashboard users to be able to download the Response Report without accessing Data & Analysis.

The Record Table widgets allows users to view the Full Record of a response, but not to download it. Is there a way for a user to get it in PDF or to see the SingleResponseReportLink there?

Best answer by vgayraud

Yeah I just tested that @dxconnamnguyen , it’s working

Add an empty ED named “Link” to your survey flow.

Create a workflow triggered by survey completion and call a Web Service Task to the Update Response API to fill that ED with the response link.

 

https://api.qualtrics.com/daed82306b1ea-update-response

 

 

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9 replies

vgayraud
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  • Sep 4, 2023 3:02 PM UTC

JohannesCE
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  • Sep 4, 2023 3:09 PM UTC

Hi @vgayraud I assume you mean the Full Record option? The user can't download that one, as far as I know. But if I could just get the Response Report in a data field, I could add it there. How?


Nam Nguyen
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  • Sep 4, 2023 4:14 PM UTC

@JohannesCE I will make a work flow to update this field ${srr://SingleResponseReportLink} right back at that response as embedded data. However, I’m not being able to get the pip-text to work properly https://www.qualtrics.com/support/survey-platform/actions-module/email-task/#ResponseReport


vgayraud
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  • Answer
  • Sep 4, 2023 4:24 PM UTC

Yeah I just tested that @dxconnamnguyen , it’s working

Add an empty ED named “Link” to your survey flow.

Create a workflow triggered by survey completion and call a Web Service Task to the Update Response API to fill that ED with the response link.

 

https://api.qualtrics.com/daed82306b1ea-update-response

 

 


Nam Nguyen
QPN Level 8 ●●●●●●●●
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  • Sep 4, 2023 4:33 PM UTC

Yeah I just tested that @dxconnamnguyen , it’s working

Add an empty ED named “Link” to your survey flow.

Create a workflow triggered by survey completion and call a Web Service Task to the Update Response API to fill that ED with the response link.

 

https://api.qualtrics.com/daed82306b1ea-update-response

 

 

@vgayraud  Oh yeah I made a typo with my API body 😂 Silly me. Well, Thank you for testing it out. 👍


JohannesCE
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  • Sep 6, 2023 9:46 AM UTC

It's not working for me :( any idea why @vgayraud?

 


vgayraud
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  • Sep 6, 2023 9:49 AM UTC

What does your JSON output message say?


JohannesCE
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  • Sep 6, 2023 10:00 AM UTC

O wait, I wrote “SurveyID” instead of “surveyId”.

Qualtrics does not make it easier by not being consistent in the naming conventions :D


Nam Nguyen
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  • Sep 6, 2023 10:50 AM UTC

O wait, I wrote “SurveyID” instead of “surveyId”.

Qualtrics does not make it easier by not being consistent in the naming conventions :D

I made a typo with my API field and then you too 🤣🤣🤣.
What a coincident or Qualtrics does really confuses us with the naming 🤣🤣🤣