Hi,
I am not sure if anyone can help. I have a Lifecycle Offboarding survey, Qualtrics is also integrated with Success Factors to daily update automatically the EX Directory.
In SAP SF - the business rule is configured for termination events with a Timing trigger for the Survey to be sent 21 days before Termination Date. When a New Event termination is added in SF SAP and has this timing, I can see the employee automatically populated in the Qualtrics Participants.
Question: if in SAP SF there are already termination events added before the Qualtrics solution goes live, but the employee termination date is in the next 21 days -- will those employees still get triggered and populated in Qualtrics Participants?
My understanding of how this solution works is only when the New Termination event is added in SF SAP -- this is what triggers the business scenario.
What is there is a change in the Termination Date? will those employees get picked up as something was modified in the Job Info Termination event?
Thank you kindly
