Your role as a Brand Administrator, you are able to do many things. Here are some of the most common responsibilities and best practices associated with those.
- Create new user accounts: for your license in the Users tab of the Admin page
- Best practice: Users are not automatically emailed their username and password when an account is created. Make sure to notify any user you create that their account has been made, or send them a password reset email.
- Manage existing users
- This can include activating surveys, changing ownership of projects, updating a user’s contact information, and modifying a user’s permissions.
- Deleting Users - Only delete a user if you are sure that’s what you want to do. There is no guarantee that Qualtrics Support can restore a user or their account content.
- Best practice: Disabling an account can be a great way to remove someone’s access to Qualtrics without deleting their account or their projects.
- Log into account
- Best practice: All brand administrators are able to log in to users’ accounts by default. For a division administrator to access users’ accounts, the brand administrator must enable the Allow Proxy Logins permission in the division settings.
- Send password reset emails
- Transfer survey ownership
- Best Practice: Sometimes collaboration isn’t enough – if a user leaves an organization or a team, they may want to transfer the ownership of their survey to someone else. As an administrator, you can transfer ownership of one survey at a time, or all of a user’s surveys at once.
This page will discuss the options available for creating and managing user accounts within your license.
