COVID use of Qualtrics internal to your university | XM Community
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COVID use of Qualtrics internal to your university

  • August 7, 2020
  • 6 replies
  • 12 views

MichelleC
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Just curious on some of the instances of using Qualtrics during our current inconvenient times. :)
MSU, from an MSU IT perspective, has been doing some of the following (only the things I've seen):

  • Health tracking - in order to visit campus, you have to fill out a survey answering some health questions (e.g. have you developed a fever in the last 24 hours)

  • We had a huge survey that went out to all undergrad/grad students to get feedback on how the abrupt transition to all online instruction

These are just a couple things. Anybody doing anything creative or unusual? I'll bet my two examples are going to be pretty common.

EDITED TO ADD:
Being a brand admin and actually a user of Qualtrics can be two different things, and the whole Covid thing has really opened up a lot of doors for me to be involved in projects that required some work in Qualtrics that I'd not done before. I've been able to work with Authenticators more and also, in order to produce certain reports, had to upload filtered data from one survey to create a customized report on it. Same survey, filtered data (with parameters not captured by the original survey) and report created for a particular college/program.

6 replies

mklubeck
Level 3 ●●●
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  • Level 3 ●●●
  • August 7, 2020

Hi MichelleC
We are using Qualtrics for a lot of intermediate steps while waiting for a "more robust solution." In other words, while we wait for a vendor to create or fix a solution they offered, we've built the solution in Qualtrics.
These entail Workflow for the most part, but some are just "surveys" in the more normal sense. For example collecting information on where each student is seated during a given class. It was also used over the summer for our on campus students to do daily health checks. Some others are allowing better social distancing by automating processes that used to be all on paper and involve face-to-face interaction.


MichelleC
Level 3 ●●●
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  • Author
  • Level 3 ●●●
  • August 7, 2020

mklubeck , very nice! We've used Qualtrics for a lot of those 'back fill' type things too. 😋
I wish our campus Qualtrics community here was stronger so we could get some idea of how people are using it - I'm expecting lots of creative uses as MSU moves into a semester like no other! Our campus is so large and distributed, it's hard to track who is using it for what.


mklubeck
Level 3 ●●●
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  • Level 3 ●●●
  • August 7, 2020

I've created a Qualtrics Users Group and we meet quarterly to share some of the more creative (awesome and awe-inspiring) things people are doing with Qualtrics


ChristineM
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  • September 2, 2020

We've been using Qualtrics in a number of ways on campus in regards to COVID.

The latest thing I've created is used by athletics - the test that they loved was when it was used as a screener for people coming to an event this past weekend. After they answered a few questions, they either got a red or green indicator that would allow them entry (green) or deny them entry (red) to the event.

I just finished adapting it to be used by the athletes on campus daily for them to be admitted to athletic facilities for training or practice. There is a QR Code they can scan to take the survey, then take a screenshot of their results to show to gain entry. It has the date and time on it ... as well as an expiration time for any green result. (Have to answer again after 9 hours)

I imagine this will soon be adopted by rec facilities for students and fac/staff that want entry to the various gyms, exercise classes, etc. But I'm waiting to hear from them.
I'll check to make sure I can share the work, though I can't imagine a reason not to do so.


BC_rani
Level 2 ●●
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  • Level 2 ●●
  • October 16, 2020

Do we have a repository in the Qualtrics Academic/University community where we can share qsf files for rapid COVID development prototyping.
MeganR (If you are the wrong Megan I apologize)


JasonHill
Level 2 ●●
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  • Level 2 ●●
  • November 2, 2020

We're using Qualtrics to facilitate attendance tracking and contact tracing in every one of our classrooms. Each classroom (over 350 that are active) has a unique QR Code / tiny URL. The student scans the QR Code with their mobile device and is then prompted to sign in with their school ID and password. After signing in, we capture their identity info, so we know who they are. We also capture the time of day and day of week they're signing in, so we can map it back to the class they're attending and the instructor of said class.
While this info is being captured on the backend, the student then lands on the Qualtrics survey. If the room capacity is less than or equal to 20, we skip the student to the end of the survey. If the student is checking into a class with a capacity of 21-40 then they're shown a very rudimentary diagram of a generic classroom with 4 'zones' and are prompted to tap the general location where they're seated. (If the classroom has a capacity of 41 - 60, they're shown a diagram with 6 zones, and if the classroom capacity is 61+, they're shown a diagram with 11 zones).
The idea for the zones is that if a student reports that they've been diagnosed with COVID-19, we can see not only which classroom they were in and when, but generally where they were sitting and notify ONLY those that may have been sitting near them because we can sort based on the zone that was tapped - instead of notifying the entire class.
We've had 53K+ checkins as of today and our classes started August 24. We would have way more, but we only allow up to 50% of the class to attend in person, with the rest of the class attending via live streaming. We've also had some classes move to a fully remote setup as the semester has progressed.
Our long term goal is to have this information feed into our Learning Management System to automatically record attendance for the instructor. This would save so much time at the beginning of every class. The whole process takes about 15 seconds, and we have at least 4 QR Code posters in every classroom to encourage social distancing (all the students don't have to congregate around a single poster to scan it).

Poster with QR Code


ba-202.pngScreens the student see


qrCodeClassroomTap.jpegqrCodeClassroomConfirm.jpegExamples of the room diagrams


classroomSeatingZonesMedium.pngclassroomSeatingZoneLarge.pngclassroomSeatingZoneXLarge.png