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Possible to map anonymous survey results to SF?
I am looking to do something like the following. Is this possible? (and if so how?)
1. Upload a contacts file that contains two columns: the Salesforce Contact ID (id) and a shorter student id (student_id).
2. the survey is accessed via anonymous link, but the first question asks them to enter their student id.
3. this student id is associated with the Contact ID (that i have stored in the contacts list), and so I am able to map their response back to the Salesforce Contact ID based on the Student ID that they entered on the survey.
(every way I try this, the contact id on the map-back is showing as blank)
Best answer by JenCX
I've thought about this a bit and the problem is that you have nothing to tell Q that this student id is what it should use as a lookup to find your contact in the panel. I would instead recommend using the authenticator feature.
You can use the Student ID as the external data reference, which should give you the outcome you're looking for.
+11I've thought about this a bit and the problem is that you have nothing to tell Q that this student id is what it should use as a lookup to find your contact in the panel. I would instead recommend using the authenticator feature.
You can use the Student ID as the external data reference, which should give you the outcome you're looking for.
Thank you! This does look like it does exactly what I was trying to do. I will give it a try at some point today!
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