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Qualtrics and Pendo Integration

  • June 19, 2022
  • 3 replies
  • 216 views
JustChappell
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I was looking to see if anyone is currently leveraging Pendo and Qualtrics. We have both solutions but want to pull in Pendo feedback so we have all feedback data in one location. Is it worth setting up a Qualtrics survey in Pendo or just work to use Pendo survey and push that feedback into Qualtrics?
Would also want to see how easy it is to set up and what if anything to watch out for.

    3 replies

    E
    Level 1 ●
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    • etc11b
    • Level 1 ●
    • November 14, 2023

    @JustChappell What did you end up doing? Interested in the same use case, but want to learn from someone that did this already.

    C
    QPN Level 1 ●
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    • clareoflynn
    • QPN Level 1 ●
    • March 13, 2025

    ​@JustChappell ​@etc11b  Did either of you end up utilizing the embedding of a Qualtrics survey in a Pendo guide? And, if so, could you capture any metadata (such as countryID)?

    M

    Hi ​@JustChappell, ​@clareoflynn and ​@etc11b 

    I’d like to know if anyone has already implemented an integration between Pendo and Qualtrics.

    From what I’ve seen, the integration seems relatively straightforward, but I’d like to understand from real experience:

    • Is the setup as simple as it appears?
    • Does the feedback/data from Pendo come through correctly into Qualtrics?
    • Are there any limitations, issues, or points to watch out for during the integration?

    Any insights or lessons learned would be really helpful.

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