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Qualtrics integration to SAP Marketing Cloud

  • November 1, 2019
  • 4 replies
  • 38 views

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Hello, I am currently configuring Qualtrics survey integration with SAP Marketing Cloud using a web service task (I am not sure if this is the correct approach). There are help documents on what is required to set up on the SAP side and I have completed that but nothing about what is required from a Qualtrics perspective in terms of configuration of the survey to send to marketing or what data is needed to be sent. Can you let me know if there are any guides available or point me in the right direction as to the set up in Qualtrics required to send the correct data when a survey response is completed? Thanks Lee

4 replies

Uwe
  • November 21, 2019
Hello Lee, I am at the same stage. Would be great to get the relevant details. Have you found out by now? Thanks Uwe

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  • Author
  • November 21, 2019
Hello Uwe, I have the integration working end to end, there is no setup required in Qualtrics except the survey everything is configured in SAP systems. Thanks Lee

Uwe
  • November 21, 2019
Hello Lee, have you already had a look at this? https://help.sap.com/viewer/d39ca7da7f8e4aa4bf2d1d5dc9930324/1911.500/en-US/b68bb1072fb94445bc52e458237cb186.html Seems to be promising. Cheers Uwe

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  • Author
  • November 22, 2019
That was the guide I was referring to in my original post that I had followed. It points out most of the steps that are required. Thanks Lee