Salesforce - doing a SOQL Query via Qualtrics workflow and getting 411 error? | XM Community
Skip to main content
Solved

Salesforce - doing a SOQL Query via Qualtrics workflow and getting 411 error?

  • May 16, 2022
  • 2 replies
  • 175 views

Forum|alt.badge.img

Hi, I have Qualtrics connected to Salesforce via OAUTH/Connected App.
I'm trying to write a Workflow task that does a Query to Salesforce's User object and pulls back a record based on an embedded data field in the survey. Here's how my request looks:
request.pngWhenever I test this, I get a 'Status: 411 Length Required' error:
errorresults.PNGAfter investigating this, it seems like this is often caused by including the 'Content-Length' parameter in a GET request, which I believe is not supported. However, as you can see above I did not include this parameter.
Just to test, I did try adding 'Content-length' as a header with various values, but still get the same error.
Does anyone have any ideas what could cause this?

Best answer by AmaraW

Hmmm, this sounds like it may not be intended functionality. If you haven’t already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this! 😁

2 replies

AmaraW
Former XM Community Team Member
Forum|alt.badge.img+48
  • Former XM Community Team Member
  • Answer
  • May 23, 2022

Hmmm, this sounds like it may not be intended functionality. If you haven’t already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this! 😁


Forum|alt.badge.img
  • Author
  • May 23, 2022

Okay, thanks, I made a ticket with them