Survey Mapping - How to distinguish the Salesforce Environment (PROD, sandboxes)

IngridRathjen · 2022-01-25T13:04:02+00:00

I have a survey with two response workflowsOne response workflow connects to my PROD salesforce environment and the other to our UAT sandbox.If a survey is triggered from one environment the two response workflows are activated which always results in one of the response workflows having a fail.Qualtrics support suggested to have a condition build in to check the environment. But they could not tell me how to do that. How do I pass an "environment variable" to Qualtrics (I would like very much want to avoid to have a formula field on my CASE or CONTACT object)Any one has some experience or suggestions to share. I would appreciate them. Tx

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