I am having trouble connecting my survey to a third party company panel. They tell me they are receiving completes on their end but I am not seeing any responses come in on my side. Did I make an error? How can I troubleshoot this?
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Hi Bosch,
Please try exporting data as sometimes number don't reflect.
Also check wether you have added all embedded variables, your third part sample provider is using.
Read below post:-
https://www.qualtrics.com/community/discussion/1636/working-with-a-3rd-party-sample-provider-and-need-to-capture-their-id
You can verify the survey URL which they are using and you can perform one round of check to make sure it takes you into the right survey.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.