I want to exchange data between ServiceNow and Qualtrics and I want to understand the best way to do this. Is using the API token a secured way to do this or should we create a local user/Service account to authorize.
Hello,
About the validity of token, it will be valid as long as there are no changes to the account (such as generating a new token, removing api permissions etc). API token is secured and there shouldn't be any data privacy issues.
I would also suggest you to refer this link once.
Let me know if this helps.
Thank you this helps.
Hello
Why not consider trying out the ServiceNow Event? It's already available in Qualtrics as an event and can serve as a connector for your needs. For more information on this, please refer to the link below:
https://www.qualtrics.com/support/survey-platform/actions-page/servicenow-events/
I have been checking this and also https://www.qualtrics.com/support/integrations/servicenow-integration/. I’m trying to add a ServiceNow extension in Qualtrics as we’re using OAuth. I understand with workflow we can trigger events but would you please explain how adding an extension helps us in accessing the ServiceNow APIs using OAuth
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