Weekly Features - Released On Or Before July 5, 2023

CX Dashboards

• Magnet Submission Report: The Magnet widget now allows you to export key charts and data for your ANCC submission packet. Support documentation is not yet available, and will be coming soon with additional widget enhancements.

• Table Widget: You can now add up to 3 rows and columns to the table widget.

Distributions

• Distribution Health Notification: This setting allows you to receive a weekly email summary of all recent distributions for a particular active survey, including the number of emails sent, failed, or bounced in the last week. This can be useful to see an overview of how effective your distributions are, and if there is anything you can do to improve them in the future.

Workflows

• Basic Transform Task: This  task allows you to edit and validate your raw data automatically in order to export into your preferred format. 

• Extract Contact List From HubSpot Task: This new workflows task allows you to simplify survey distributions by importing a contact list from HubSpot to use in a distribution. 

• HubSpot Task Updates: The user interface of this workflow task has been updated, and available HubSpot tasks have been consolidated. Contact Subscriptions and Custom Objects have also been added as additional HubSpot tasks.

XM Solutions

• Guided Solutions: XM Solutions can now be found and enabled in the Extensions page.

Weekly Features - Starting On & After July 12, 2023

Brand Administration

• API Usage Admin Report: This report in the Admin tab provides API usage data, allowing admins to track and monitor the health and usage of API calls for their brand. 

Mobile App SDK

• Advanced Intercept Theming Capabilities: You can now override Qualtrics look and feel settings for Mobile App Prompt creatives and Embedded App Feedback creatives with your own SDK configuration. This allows your organization to provide a consistent branding experience across intercepts. For more SDK details, see the API documentation.

XM Directory

• Single Profile Update to Experience ID Task: A new workflow task that lets you create or update a contact in XM Directory. Includes the ability to add transaction data and set subscription status for the contact.

XM Solutions

• B2B Digital Channel Accelerator: This new guided solution includes automated solutions created with program design best practices for measuring the overall site experience, identifying reasons for digital abandonment, and optimizing the digital support experience.

Monthly Features - Starting On July 19, 2023

Brand Administration

• Updated Active Sessions Page: The user interface of the Active Sessions tab has been updated. You can now rearrange and pin columns, and all active session details are displayed within the table.

EX

• Engagement Hierarchy Mapping Improvement: You can now pick between manager or team-based mappings, for higher auto-generation accuracy and viewing historical data that better meets your reporting needs. These options are available for both parent-child and level-based hierarchies. This feature will be rolling out between June 28 and July 19, 2023.

• If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 

• If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.

• You can provide feedback on the Weekly Product Release Notes here.