After closing a survey through the API, why does the UI still say "Active"? | XM Community
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After closing a survey through the API, why does the UI still say "Active"?

  • December 10, 2018
  • 1 reply
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I closed a survey through the Update Survey API, and then checked its status with the Get Survey API -- it says "isActive": False, which is exactly what I wanted. But when I check the UI, it still says "Active" next to the survey name. Is this the expected behavior? How can I be sure that it has actually been closed?

Best answer by Anonymous

Hello @epeterson , I have implemented this and don't see this as known behavior. Please check with Support.

1 reply

  • Answer
  • December 10, 2018
Hello @epeterson , I have implemented this and don't see this as known behavior. Please check with Support.