Eventsubscription surveyengine.completedResponse.{SurveyID} returning Status = 'Full'

Question

On Tuesday, 9th September, we discovered that the Webhook / Event Subscription surveyengine.completedResponse.{SurveyID} stopped sending Status = ’Complete’ to our endpoint, which caused the related part of our application from working roughly ~70-80% of the time. About the Status parameter, the document claims this: The status will always be Complete if successful		https://api.qualtrics.com/66b2ec694d5c2-webhooks Instead, the POST call to our endpoint receives Status = ’Full’ most of the time. There is no mention of a change in behaviour in any documentation that we can find, nor is there any reference of a string ‘Full’ in any of the documentation that we can find. Is this a recent change, or a bug?If it is a change:What exactly does the Status = ’Full’ mean?	When will that be sent instead of ’Complete’?	Are there other Statuses that could also be sent, and under which circumstances? We can replicate this simply by taking a survey. Most of the time, it will send Status = ’Full’, but occasionally it will send Status =  ’Complete’. There appears to be no way to trigger a specific status, i.e. by only partially completing the survey. We can fix our application by detecting Status = ’Full’, but we are concerned that we do not know what that truly means and whether that will have a negative impact on our app’s behaviour. Does anybody have any insight on this? It would be much appreciated.

JordanDrieamNL · Accepted Answer

Update: This was confirmed as a bug by Qualtrics and was fixed. We “should now see the status ‘Complete’consistently”.

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