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How to refresh the OAuth token?

  • November 30, 2020
  • 3 replies
  • 1003 views
L
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Hi! I'm following this guide on implementing OAuth2: https://api.qualtrics.com/instructions/docs/Instructions/Quick%20Start/getting-more-secure-with-oauth.md
Everything is fine so far, but the docs do not mention how to refresh the token after expiry - what is the endpoint to call and what are the parameters? Usually I'd expect a call to 

oauth/token?refresh_token=...&grant_type=refresh
but it's not mentioned anywhere.

Best answer by LukaszK

Answering my own question, as we have figured this out on our own:

You need to 

POST
to 
/oauth2/token
endpoint with the following parameters:

query-params: { grant_type: "refresh_token", refresh_token: "THE TOKEN" }
and use the client ID and client secret as basic authentication info.

    3 replies

    T
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    https://api.qualtrics.com/guides/docs/Instructions/oauth-authentication.md#expired-token-server-response

    L
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    • LukaszK
    • Author
    • 1 reply
    • Answer
    • December 4, 2020

    Answering my own question, as we have figured this out on our own:

    You need to 

    POST
    to 
    /oauth2/token
    endpoint with the following parameters:

    query-params: { grant_type: "refresh_token", refresh_token: "THE TOKEN" }
    and use the client ID and client secret as basic authentication info.

    J
    QPN Level 3 ●●●
    Forum|alt.badge.img+7
    • jake_dufinetz
    • QPN Level 3 ●●●
    • 86 replies
    • September 22, 2025

    Hi there! I am looking to use the refresh_token grant type. Can you explain how to get the refresh token using the grant_type parameter? See the way I am attempting to test this within a web service task below.

     

     

    I am trying to setup OAuth authentication within a Workday outbound file connector and cannot figure out how to get the required refresh token parameter. Workday documentation is shown below. The client_credentials grant type is not supported so I’m not sure if the feature will work with Qualtrics.

     

     


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