I get the error 403 when getting responses with qualtrics API | XM Community
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Hi all,



I am authorized by the brand admin to use the qualtrics API. I have generated an API token, but still get the 403 error when doing a post request, specifically with:



downloadRequestResponse = requests.request("POST", downloadRequestUrl, data=downloadRequestPayload, headers=headers)



when using python for getting the survey responses (https://api.qualtrics.com/docs/response-exports)



How do I solve this?

Thank you!

best,

David
This sounds silly and may not be it- but are you the creator of the survey? One time I struggled for 2 weeks with this question only to discover I needed to own the survey.
> @Kate said:

> This sounds silly and may not be it- but are you the creator of the survey? One time I struggled for 2 weeks with this question only to discover I needed to own the survey.



Thank you for your comment Kate. I am the creator of my survey yes.
What version of the TLS protocol are you using? I was getting that issue when using TLS 1.0, switched to 1.2 and everything was working again.

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