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Limits on uploading contacts to list

  • December 19, 2018
  • 3 replies
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I have a large list of contacts (~175,000) to upload to a mailing list. Even when breaking it into small chunks (only 1000 contacts each), I'm running into API errors. It successfully uploads about 4 chunks of 1000, and then I get the following unhelpful error: {"meta":{"error":{}}} I've tried adding 30 seconds of wait time in between API calls, which slightly helps but doesn't entirely resolve the problem. The documentation states that the API can handle 50 concurrent requests, so I'm not sure why it's failing after about 3 or 4.

Best answer by epeterson

The best solution I've found so far is to simply retry failed imports until they are successful.

3 replies

MsIreen
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • December 21, 2018
Do you have to upload it via API? You may consider uploading to the Mailing list directly in Directory

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  • Author
  • December 21, 2018
I know that's an option, but we're uploading multiple lists per week so we're seeking a more automated solution.

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  • Author
  • Answer
  • December 21, 2018
The best solution I've found so far is to simply retry failed imports until they are successful.