OAuth 2.0 Authentication - Workday Outbound File | XM Community
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I am looking to use Workday’s out-of-the-box functionality to send outbound files to external systems (Qualtrics), known as Outbound EIB. I’ve inserted a screenshot of the documentation below. This allows for authentication via OAuth 2.0, which Qualtrics also supports OAuth 2.0. The configuration within Workday requires the following fields:

  • Access Token
    • Generated by making a POST call to the Refresh Token URL, which returned an Access Token
    • Access Token expires after 1 hour
  • Refresh Token
    • I do not know how to get a Refresh Token
  • Refresh Token URL
    • Entered the Qualtrics Bearer Token URL: https://iad1.qualtrics.com/oauth2/token
  • Client ID
    • Generated a new Client ID
  • Client Secret
    • Generated a new Client ID

 

So far what I have done is go to the OAuth Client Manager in Qualtrics and generated a new client with a grant type of “Client Credentials”. This returned the Client ID and Client Secret, which along with the Bearer Token URL allowed me to generate an Access Token. However, I don’t know how to obtain a “Refresh Token”.

 

Does anyone know how I can obtain a Refresh Token or what steps I should take to complete configure the connection in Workday?

 

Qualtrics Documentation: api.qualtrics.com/9398592961ced-o-auth-authentication-client-credentials

 

 

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