Is it possible to change the language of the ticket that is automatically sent to the email, so it is delivered in Spanish to the ticket owners?
Solved
lenguage of tickets
+8Best answer by Nam Nguyen
If you check “Notify this user via e-mail when a ticket is created”, the default e-mail will be in English and it can’t be changed.
The solution is: Uncheck it and create an email task after that ticket task and make the notify email by yourself, in your language.
Hope this help
+28If you check “Notify this user via e-mail when a ticket is created”, the default e-mail will be in English and it can’t be changed.
The solution is: Uncheck it and create an email task after that ticket task and make the notify email by yourself, in your language.
Hope this help
+8Nam Nguyen wrote:
If you check “Notify this user via e-mail when a ticket is created”, the default e-mail will be in English and it can’t be changed.
The solution is: Uncheck it and create an email task after that ticket task and make the notify email by yourself, in your language.
Hope this help
Thanks !
Leave a Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.