Change in Qualtrics Notification E-mail address : messages@system.qualtrics.com | XM Community
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Change in Qualtrics Notification E-mail address : messages@system.qualtrics.com

  • January 9, 2025
  • 4 replies
  • 108 views

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Hi,

 

Qualtrics is going ahead with change of e-mail address to messages@system.qualtrics.com for system notification.

I wanted to know if this also applies to the from e-mail address used in email task of workflows.

 

Thanks in advance.

 

Regards,

Neha Tank 

Best answer by Neha Tank

@AlonsoC , I got a very generic reply as below:

 

When I asked them to provide the list of areas in which this new e-mail address would be used, they provided below answer:

 

 

 

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4 replies

PeeyushBansal
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 1144 replies
  • January 9, 2025

I think it will apply across all communications provided you are using qualtrics default like noreply@qualtrics.com, best is to check with Qualtrics support on same.


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  • Author
  • Level 3 ●●●
  • 84 replies
  • January 9, 2025

@PeeyushBansal , yes we use default noreply@qualtrics.com.

I shall check with Qualtrics support on same.

Thanks.


AlonsoC
Administrator
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  • Administrator
  • 215 replies
  • January 23, 2025
Neha Tank wrote:

@PeeyushBansal , yes we use default noreply@qualtrics.com.

I shall check with Qualtrics support on same.

Thanks.

Hi ​@Neha Tank, were you able to get an answer from support?


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  • Author
  • Level 3 ●●●
  • 84 replies
  • Answer
  • January 24, 2025

@AlonsoC , I got a very generic reply as below:

 

When I asked them to provide the list of areas in which this new e-mail address would be used, they provided below answer:

 

 

 


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