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Personalized Invitations in External Candidate Surveys

  • January 16, 2025
  • 1 reply
  • 18 views

YenMejia_Voce
Level 4 ●●●●
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Hello community,

I have a survey that will be conducted with external candidates, and we are using an integration with SuccessFactors Recruitment. I understand that use cases often recommend and favor survey-type projects in the CX module. However, I would like to know if it is possible to send personalized invitation messages based on a specific embedded data field coming from this integration.

In total, there would be six different messages tailored to specific values of the embedded data field "Organization."

I look forward to any ideas or insights you can share.

Thank you in advance!

1 reply

Aggarwal
Level 4 ●●●●
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  • Level 4 ●●●●
  • 134 replies
  • January 16, 2025

Yes you  can call any embedded field in your message. In your integration you will be loading participants to directory so meaning all metadata can be bring to the invitation


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