Exploring Chatbot Integration Options with Qualtrics

Hi,

I’d like to explore options for integrating a chatbot with Qualtrics to enhance our use cases beyond traditional surveys. I’m interested in understanding:

1. Standard integration options – Does Qualtrics natively support chatbot integration, or do we need to rely on external APIs or webhooks?
2. Technical feasibility – Can we embed a chatbot within a Qualtrics survey or use JavaScript to trigger interactions?

Please provide the best approach and feasibility for use case. Please share your thoughts or any prior experience with such integrations.

Thank you