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Custom Font in invitation email

  • March 30, 2026
  • 3 replies
  • 83 views
A
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Hello! Can someone guide me in how I upload custom font, specific by my organisation, in to the survey emails? 

Best answer by kgillis

I would be a little weary on this as not all inboxes allow the receipt of custom fonts - you’ll need to also set up a fallback font if it’s not supported. But yes, this can be done. First you’ll need to import in your  custom font suing google fonts or something similar, then you’ll go to the html editing section on the email invite and replace the code with your font

 

<style>
  @import url('https://fonts.googleapis.com/css2?family=Roboto&display=swap');
  body, p {
    font-family: 'Roboto', Arial, sans-serif !important;
  }
</style>
 

3 replies

kgillis
Level 6 ●●●●●●
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  • kgillis
  • Level 6 ●●●●●●
  • Answer
  • March 31, 2026

I would be a little weary on this as not all inboxes allow the receipt of custom fonts - you’ll need to also set up a fallback font if it’s not supported. But yes, this can be done. First you’ll need to import in your  custom font suing google fonts or something similar, then you’ll go to the html editing section on the email invite and replace the code with your font

 

<style>
  @import url('https://fonts.googleapis.com/css2?family=Roboto&display=swap');
  body, p {
    font-family: 'Roboto', Arial, sans-serif !important;
  }
</style>
 

KG
    A
    Forum|alt.badge.img
    • alisonkidd
    • Author
    • April 1, 2026

    That is massively helpful thank you!

    N
    Level 2 ●●
    Forum|alt.badge.img+2
    • NguyenPhiLong
    • Level 2 ●●
    • April 1, 2026

    You can custom font in invitation email through following steps:

    1. Upload your font file (.ttf) to the Qualtrics Library

       

    1. Get the font file URL
      • Click on the file
      • Right-click on “View” → Copy link address

         

      •  

    2. Edit the email HTML source
      In the email editor, switch to HTML view (source code) and add your @font-face:

    <style type="text/css">@font-face {

      font-family: 'Custom font';

      src: url('https://qualtrics.khaosatkhachhang.com/ControlPanel/File.php?F=F_tVyGm9FtlVhKNtG') format('truetype');

    }

    </style>

    <div>This is default font<br />

    <span style="font-family: 'Custom font', sans-serif;">This is custom font </span></div>
     

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