Hi everyone,
I’m looking for best practices around reporting completion metrics using the Response Funnel.
In our project, we track completion rate using a custom metric:
Completion rate = Finished responses / Started responses
We’ve realised that after a certain period, incomplete responses are either deleted or recorded as part of our data hygiene process. Since the Response Funnel reflects the current state of responses, this seems like it would reduce the “Started” count over time and potentially inflate the completion rate historically.
This raises a few questions for us:
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Does deleting or recording incomplete responses retroactively change the Response Funnel counts used in dashboards?
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How do teams typically avoid completion rates becoming artificially high over time because of this cleanup?
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Do you use snapshots, time-bound calculations, or another approach to keep completion metrics historically accurate?
Would love to hear how others handle this in ongoing/continuous data collection projects.
Thanks in advance!
