Breakouts to a Likert Scale question on Reports | XM Community
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Breakouts to a Likert Scale question on Reports

  • August 25, 2023
  • 3 replies
  • 135 views

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In the reports section, I am trying to do a bar visualization for a Likert-scale style question. Using the percentage metric, the bar visualization shows what percentage of respondents Agree, what percentage disagree, and so on.

But once I add a breakout by gender, the percentages change to percentage of choice rather than percentage of response. (Instead of answering the question “what percentage of females answered Agree,” it shows what percentage of the Agree respondents were female.)

There is an almost-work-around if the Transpose box is checked, but that doesn’t display each answer in a clear manner. I would like to submit the idea to include more percentage options when adding a breakout to a bar visualization. (I have already spoken to support over the phone and this feature is not currently possible)

3 replies

Nam Nguyen
QPN Level 8 ●●●●●●●●
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  • QPN Level 8 ●●●●●●●●
  • 1096 replies
  • August 25, 2023

Hi @katherinehill,
I think if you try to visualize “what percentage of females answered Agree”. Go for gender and break it out by choice is the correct way.


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  • Author
  • Level 1 ●
  • 1 reply
  • August 25, 2023

Hi @dxconnamnguyen, thank you for the response. If I’m understanding you correctly, I believe that’s what the representative on my support call said - so the answer choices displayed in the legend and the gender options on the actual chart. This looked confusing, as the user would have to figure out which bar belonged to which answer. I was trying to display gender as the legend and then the answer choices on the chart itself, with each answer having a bar for each gender.


JoseS
Administrator
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  • Administrator
  • 449 replies
  • August 29, 2023

@katherinehill  If you haven't already, I’d recommend posting this in on Evolve, our new product ideation program. 😁 If you’re not sure how to post your idea, check out our Product Ideation Overview and our Create an Idea post.