Hi everyone,
I'm hoping someone can help me clarify something regarding survey response links in an email task.
After a user completes a survey, I include the following in a follow-up email so they can review their responses later:
${srr://SingleResponseReportLink}
However, I recently discovered that this link expires after a certain period. I learned that using the following version keeps the link active indefinitely:
${srr://SingleResponseReportLink?ttl=0}
My question is: While this updated version will work for any new survey completions going forward, what happens to users who already received the original email with the expiring link? Is there a way to retroactively update or replace those links, or are their links permanently subject to expiration?
Thanks in advance for any insight!
