I’ve always used a custom “From” address for my distributions, but recently I can’t send any unless I use the predefined Qualtrics address (noreply@qemailserver.com).
If I try with my custom address, I get an error and the distribution won’t launch.
Has anyone else experienced this? Could it be a system bug? It’s been happening for several weeks now.
Thanks in advance!
+8Hey
About that issue — it’s most likely due to your custom domain not being verified in Qualtrics (recent email authentication updates like DMARC/SPF/DKIM are now stricter).
Hello, Sofia!
Thanks for posting!
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