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Compose Email error

  • July 14, 2025
  • 3 replies
  • 85 views

dcousineau
Level 1 ●
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I'm using the Compose Email tool to distribute a survey to a list. I am getting an error which is preventing the email from getting sent, but the error just says:
"There were validation errors. Correct the errors and try again.”

This message is not very helpful…

I double-check the content of the message (including in HTML mode); I also double-checked the list but cannot see anything wrong.

What should I do?

Best answer by dcousineau

After hours of testing, I may have found out the cause of the “ There were validation errors. Correct the errors and try again.” error.

In the form, there is a field “From Address”. You cannot change it to your own email address or a custom email address. You *must* leave “noreply@qemailserver.com”.

A better error message would be appreciated. thanks

3 replies

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  • Level 7 ●●●●●●●
  • 2050 replies
  • July 15, 2025

Do you have the standard Qualtrics unsubscribe link? If not, you’ll get this error.


dcousineau
Level 1 ●
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  • Author
  • Level 1 ●
  • 4 replies
  • July 15, 2025

Yes, I leave it there. When it is removed, there is a clear warning at the bottom of the page, so we do not have to guess what the error is!


dcousineau
Level 1 ●
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  • Author
  • Level 1 ●
  • 4 replies
  • Answer
  • July 16, 2025

After hours of testing, I may have found out the cause of the “ There were validation errors. Correct the errors and try again.” error.

In the form, there is a field “From Address”. You cannot change it to your own email address or a custom email address. You *must* leave “noreply@qemailserver.com”.

A better error message would be appreciated. thanks