Custom Embedded Feedback Survey Integration Needed | XM Community
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Hi All, I want to embed a feedback survey into one section of my website page.

Here’s how I want it to work:

  1. At first, only a simple question appears: “Is this helpful?” with thumbs up and thumbs down buttons.
  2. When a user clicks either thumbs up or thumbs down, more survey questions should appear:
    • A text box asking, “Why did you choose this rating?”
    • A checkbox for the user to give consent to be contacted for more feedback.
    • A submit button.

I can’t use the template embedded feedback here since it only allows one follow-up question and doesn’t support a consent statement. I was thinking of first creating the survey in the survey platform and then linking it to the intercept using the custom embedded feedback creative option.

Is this achievable since I am very tight on the timeline? Help would be much appreciated.

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