Hi, I have an intercept from our desktop webapp that is working perfectly in the sense that it is pop-over correctly or show the survey with the right language correctly. Meaning, it is working well for identifying the audience and pop the required creative. However, it doesn’t create the contacts in the directory it is attached to. This is despite the fact I marked it in the general project settings In general the code has inside the following: window.QSI = window.QSI || {}; QSI.config = QSI.config || {};var configUpdate = { externalReference: userData.user_id, firstName: userData.firstName, lastName: userData.lastName, language: languageName, email: userData.email, contactEmbeddedData: { user_id: userData.id, operator_id: userData.actor_id, distributor_id: userData.distributor_id, Q_Language: languageName, user_email: userData.email, platform: 'CM' }, What am I missing. Can someone proivde the correct structure I need to apply and if there’s anything that needs to happen as steps (first X and only then Y) I’d love for assistance. Thanks@

Digital Intercept not writing to XM directory - please assist

Digital Intercept not writing to XM directory - please assist | Experience Community