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Inline question not recording

  • February 26, 2026
  • 1 reply
  • 25 views

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I’m having an issue using inline question in my email distribution.  In my testing I can click on the NPS question to answer from the email.  In doing so, it takes me to the questionnaire as expected.  I close it not wanting to answer any other questions.  When I then look in responses in progress, I can see my ‘started survey’ but my answer to the inline question is not showing.  Does anyone have a fix for this?  I would expect the answer to the one NPS question to eventually carry forward to the rest of the completed responses since it is an answer to an inline question.

1 reply

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  • QPN Level 4 ●●●●
  • February 27, 2026

Hi ​@Marcy - Can you show the exact piped text link (ie are you using ${l://ChoiceLink/QIDX/X} )  to insert the inline question/answer choice into your email?

 

When the link is generated from a ChoiceLink piped text field, the generated link should include a field in the URL where Q_PopulateValidate=1. This flag is what should allow inline questions to record the response even when not progressing to the next page. You can also check the links in a test email to see if the Q_PopulateValidate=1 flag is included in the URL.