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Inline question not recording

  • February 26, 2026
  • 2 replies
  • 37 views
M
Level 2 ●●
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I’m having an issue using inline question in my email distribution.  In my testing I can click on the NPS question to answer from the email.  In doing so, it takes me to the questionnaire as expected.  I close it not wanting to answer any other questions.  When I then look in responses in progress, I can see my ‘started survey’ but my answer to the inline question is not showing.  Does anyone have a fix for this?  I would expect the answer to the one NPS question to eventually carry forward to the rest of the completed responses since it is an answer to an inline question.

    2 replies

    J
    QPN Level 4 ●●●●
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    • jake_dufinetz
    • QPN Level 4 ●●●●
    • February 27, 2026

    Hi ​@Marcy - Can you show the exact piped text link (ie are you using ${l://ChoiceLink/QIDX/X} )  to insert the inline question/answer choice into your email?

     

    When the link is generated from a ChoiceLink piped text field, the generated link should include a field in the URL where Q_PopulateValidate=1. This flag is what should allow inline questions to record the response even when not progressing to the next page. You can also check the links in a test email to see if the Q_PopulateValidate=1 flag is included in the URL.

    M
    Level 2 ●●
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    • Marcy
    • Author
    • Level 2 ●●
    • March 2, 2026

    ​@jake_dufinetz  - Thank you for trying to help me.  I’m not exactly sure I understand but this is what is showing for my inline question…
     

     I’ve compared the above to an inline question email I used last year and it appears to match.  Last year the inline question worked as expected but it isn’t this year.

     

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