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Limiting ticket owner list

  • September 4, 2024
  • 0 replies
  • 25 views

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  • QPN Level 5 ●●●●●
  • 78 replies

Hi,

Is there a way to limit the owner list in ticket when reassigning the ticket. The support page says this can be achieved via ticket groups but the non admins users can still see all the accounts in the license. Can we limit the access to only a list of account from current ticket group

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