I created a contact list with first names and email addresses. I used email distributions to distribute a survey to people on this contact list. However, when I download a CSV of the survey responses, "recipient first name" and "recipient email" are just asterisks. So I don't have any way of identifying who the people are that completed the survey. The only unique identifier that I see in the CSV download is "response ID," which is a unique string of characters for each respondent that starts with "R".
So, my question is, is there some setting I need to turn on to identify my respondents via name/email in the CSV? And if not, is there a way to use the "response ID" to identify respondents?
Thanks for your help,
Bradley
Solved
Not seeing names or email addresses in surveys distributed/completed via contact list
Best answer by PraDeepKotian_XM
hi brad7280
It looks like "View Restricted Data" is disabled for your account, when it is disabled these fields will be replaced with asterisks in the Data & Analysis tab and will be unavailable in any data export.
https://www.qualtrics.com/support/survey-platform/sp-administration/managing-users/user-permissions/
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
