Qualtrics Intercept Targeting: Exclude Completed Responses and Re-display for Unfinished/Closed Surveys | Experience Community
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Qualtrics Intercept Targeting: Exclude Completed Responses and Re-display for Unfinished/Closed Surveys

  • June 22, 2026
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I want this:

  • Do not show the survey intercept if the customer has already responded to the survey.
  • If the customer has not responded (or has only closed the survey without completing it). There should be a way to show the intercept again (i.e., re-trigger the intercept appropriately after 3 months).