Hi
I would like to be able to report on what user closed a ticket, as opposed to the owner of the ticket.
I know the closer of the ticket could assign it to themselves but I do not want to lose the owner data.
Any ideas on how to achieve this?
Hi
I would like to be able to report on what user closed a ticket, as opposed to the owner of the ticket.
I know the closer of the ticket could assign it to themselves but I do not want to lose the owner data.
Any ideas on how to achieve this?
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